AJS and Matchless Owners Club Limited

AJS & Matchless Owners Club
Limited
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Membership Survey

If you are not a club member, please use the guest survey form - click here.

Every year you elect a committee to run your club. You grant them the power to make decisions on your behalf because it’s illogical, in fact impossible, to run an organisation of this size by total member concensus. This is your chance to tell the committee how you feel about the products and services that the club delivers to you. If only a minority respond one could either draw the conclusion that the silent majority are happy to go along with anything, or that they are quite comfortable with the status quo and therefore, by default, don’t want change.

Please don’t make the committee responsible for interpreting your silence. You might end up with only what you have now, and nothing moves forward, or at worst you could end up with something that only a few people want because you didn’t say what YOU wanted.

Please fill out your survey. When complete, click the button at the bottom of the form to automatically email it to Roger Jenner (General Secretary). If you want to you can print this out and then post it to us!.

Not that you need an incentive of course, but Roger is offering to put all survey respondents in a draw and the first out of the hat will receive a £50 (€ or $) voucher for spares. Additionally, the section (UK or overseas) that returns the most number of completed surveys will get a donation of £50 (€ or $) to swell their local coffers.

£50 of Spares...

will be awarded to one lucky survey respondent drawn from the hat*

£50 Cash...

will be awarded to the section responsible for the most returns*

*closes 31st March 2010
Name
Membership No.
If you are not a club member, please use the guest survey form - click here.
Section (if applicable)
Length of Membership Years    Months
First part of post code
Bikes Currently Owned
Total Quantity
AJS
Matchless
Other Classic
Modern

1. Membership

1.1. Joining/Renewal
1.1.1. Did you join the club for (tick as many as applicable): Technical Advice
Spares
Social Activities
Magazine
1.1.2. If Life Membership were offered would you be interested? Yes    No
1.1.3. If the club were to put the fee up would you still join/renew? Yes    No
1.1.4. What is the maximum amount you would be prepared to pay?
1.1.5. Do you feel the membership fee represents good value? Yes    No
1.1.6. If you answered “No” for 1.1.5, please indicate why:  
1.1.7. Did you last join / renew by: Online
Post
Phone
In person
Email
Other
1.1.8. Do you get adequate notice of the need to renew?  Yes    No
1.1.9. How long before renewal do you want to be reminded?
1.1.10. How best would you like to be reminded about renewal? Flier in Jampot
Letter
Email
Phone call
Text mesage
1.1.11. How many reminders do you feel you need?
1.1.12. If you experienced problems joining/renewing, please explain:  

1.2. Club Communications
1.2.1. When joining the club were you given adequate information about its services?  Yes    No
1.2.2. If you answered “No” above, please indicate what additional information you would have liked:  
1.2.3. Do you feel that you are kept adequately informed about the club? Yes    No
1.2.4. If you answered “No” for 1.2.3, please indicate why:  
1.2.5. Do you feel that the club management committee adequately respond to the members needs? Yes    No
1.2.6. If you answered “No” for 1.2.5, please indicate why:  
1.2.7. Would you consider serving on the committee? Yes    No
1.2.8. If you answered “No” for 1.2.7, please indicate why:  
1.2.9. Do you have any skills that the club could benefit from? Please give details:  
1.2.10. Is there any additional information you would like about the club?  


2. Technical Advice

2.1. Which of the club sources of technical advice do you use (tick as many as applicable):
Source Frequently Sometimes Rarely Never
Helpliner
Web Forum
Local Section Experts
Jampot Spares
Pre-War Officer
2.2. Where else do you obtain technical support?  
2.3. What other sources of technical help should the club provide?  
2.4. Do you do all your own bike maintenance? Yes    No
2.5. If someone else maintains your bikes who do you use:  
2.6. What part of your bike gives you difficulty:
Area Frequently Sometimes Rarely Never
Engine
Gearbox
Frame
Electrics
Carburettor


3. Club Spares Scheme (Jampot Spares Limited)

3.1. If JSL was not in existence would you still join the club? Yes    No
3.2. Do you pay for the JSL Discount?  Yes    No
3.3. If you answered “No” for 3.2, please indicate why:  
3.4. Do you feel that JSL provides a good range of spares?  Yes    No
3.5. If you answered “No” for 3.4, please indicate why:  
3.6. Do you feel that JSL prices are competitive? Yes    No
3.7. If you answered “No” for 3.6, please indicate why:  
3.8. Where do you buy your spare parts (tick as many as applicable):
Source Frequently Sometimes Rarely Never
JSL
AMC Classic Spares
Russells
Andrew Engineering
Auto-jumble
3.9. If you don’t use JSL, please explain why:  
3.10. How much do you spend on spares in a year?
  < £50 £50 - £100 £100 – £150 £150 - £250 > £250
JSL
3.11. How do you buy your spares (tick as many as applicable):
Method Frequently Sometimes Rarely Never
On line (Web Ordering)
Phone
Fax
Post
Email
Personal visit
3.12. Of all the methods available, which one would you prefer to use?


4. Social Activities

4.1 Rallies
4.1.1. If club rallies were not in existence would you still join the club?  Yes    No
4.1.2. Which club rallies do you attend (tick as many as applicable):
Rally Frequently Sometimes Rarely Never
Jampot
Alternative
International
4.1.3. What other rallies do you attend?  
4.1.4. If you don’t attend any rallies, please explain why?  
4.1.5. Rate what you consider before attending a rally (give most important 4 and least 1):
Item Rating
Location
Cost
Weather
Time of year
4.1.6. Why didn’t you attend the Jampot Rally in 2009 (give the main reason):
4.1.7. If too expensive, please indicate what you feel would be a reasonable price:
4.1.8. If the wrong time of year, please indicate what you feel would be the best time:
4.1.9. If you didn’t like the location, where would like the rally to be held?


4.2 Club Events
4.2.1. Is a local section necessary for your membership of the club?  Yes    No
4.2.2. Do you know where your nearest section is? Yes    No
4.2.3. If “Yes” for 4.2.2, please indicate where it is:  
4.2.4. Which club events do you attend (tick as many as applicable)?
Event Frequently Sometimes Rarely Never
Local Section Meetings
Local Section Runs
JSL Open Days
4.2.5. If you don’t attend a local section please explain why:  
4.2.6. Do you attend other bike clubs (add and tick as many as applicable)?
Club Frequently Sometimes Rarely Never
VMCC
4.2.7. Are there other events that the club should provide?  
4.2.8. Do you go to motor bike shows (add and tick as many as applicable):
Show Frequently Sometimes Rarely Never
4.2.9. Should the club have a presence at major shows?  Yes    No
4.2.10. Do you visit the club stand at shows? Yes    No


5. Jampot Magazine

5.1. If Jampot magazine was not in existence would you still join the club? Yes    No
5.2. What sections of the magazine do you read (tick as many as applicable):
Article Frequently Sometimes Rarely Never
Front Seat
Waffle on with TC
Technical Topics
Writelines
Officers Reports
Around the Sections
Wot's On
Members Mart/Classified
5.3. Are there other items you would like in the magazine?  
5.4. Should the club magazine be:
Monthly Bi-Monthly Quarterly Annually Discontinued
5.5. If you have indicated other than monthly please explain why:  
5.6. Do you keep the magazine after reading it? Yes    No
5.7. Do you pass on the magazine for other people to read? Yes    No


6. Fundraising

6.1. Raffle Bike
6.1.1. Do you buy club raffle tickets? Yes    No
6.1.2. If you don’t buy a raffle ticket, why not (tick as many as applicable):  
6.1.3. If too expensive, please indicate what would be a reasonable price:
6.1.4. Do you buy the tickets sent out with the Jampot?  Yes    No
6.1.5. If you have answered “No” for 6.1.4, please explain why:  
6.1.6. Do you buy the tickets at other events? Yes    No
6.1.7. Are the prizes offered adequate? Yes    No
6.1.8. If you have answered “No” for 6.1.7, please explain why:  
6.1.9. If you do buy raffle tickets how many do you normally purchase?
6.1.10. Do you sell raffle tickets to friends and acquaintances?  Yes    No
6.1.11. If you have answered “Yes” for 6.1.10, please indicate how many.  
6.1.12. Do you buy other motor-cycle related raffle tickets? Yes    No


6.2. Calendar
6.2.1. Do you buy the club calendar? Yes    No
6.2.2. Do you buy a non-club calendar but motor-cycle related? Yes    No
6.2.3. What is the most important aspect of any calendar (give most important 6 and least 1):
Item Rating
Pictures
Usability (space for appointments etc.)
Price
Size
Hanging Method
Public Holiday Dates
6.2.4. Why didn’t you buy the club calendar in 2010 (give the main reason):  
6.2.5. If you didn’t like the pictures in 2010 what would you want instead?
Motorcycles of the marque only
Motorcycles in cartoon format with captions
Other motorcycles only
6.2.6. What would you be prepared to pay for a calendar that satisfied your needs?
6.2.7. What would be the most persuasive reason to convince you to buy an AJS/Matchless calendar (give most important 3 and least 1)?
Item Rating
Supporting the club funds
Value for money
Interesting pictures


6.3. Memorabilia
6.3.1 Do you buy any of the club memorabilia? 
Event Frequently Sometimes Rarely Never
Mugs
Badges
Clothing
6.3.2. Are there any club related items that should be available but are not:  
6.4.1. Are there any other fund-raising methods you think the club should try?  


7. Club Website

7.1. Do you regularly use the Internet? Yes    No
7.2. Do you regularly use e-mails? Yes    No
7.3. If the Club Website was not in existence would you still join the club?  Yes    No
7.4. Do you visit the Club Website? Yes    No
7.5. If “Yes”, do you use it for (tick as many as applicable):  
7.6. If you don’t visit the club website please explain why not:  
7.7. How would you rate the club website?
Excellent Very good Good Poor Very poor
7.8. What aspect of the site would you like to see improved?  
7.9. Do you visit other bike related websites (tick as many as applicable and add others):
Site Frequently Sometimes Rarely Never
Real Classic
Yahoo AJS Group
Yahoo Pre-War AJS Group
Classic Bike Forum
VMCC
 
 
 


8. General

If there is one aspect of the club that you would like to change, please indicate:  
Please provide any other comments regarding the club:  

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