AJS and Matchless Owners Club Limited

AJS & Matchless Owners Club
Limited
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Guest Survey

Every year a committee is elected to run this club. They are granted the power to make decisions on behalf of the club members because it’s illogical, in fact impossible, to run an organisation of this size by total member concensus. This is your chance to tell the committee how you feel about the products and services that the this club delivers to you. If only a minority respond one could either draw the conclusion that the silent majority are happy to go along with anything, or that they are quite comfortable with the status quo and therefore, by default, don’t want change.

This is a chance for you, as a guest visitor to this club website, to make a comment on why and how you use the club system. If we can gain a better understanding of what would make you consider joining the club, maybe we can work towards that goal and ultimately welcome you as a full time member with all its associated benefits.

Please fill out your survey. When complete, click the button at the bottom of the form to automatically email it to our General Secretary.

If you are a club member, please use the membership survey form - click here.

Name
Guest No.
First part of post code
Bikes Currently Owned
Total Quantity
AJS
Matchless
Other Classic
Modern

1. Membership

1.1. Joining/Renewal
1.1.1. Would you join the club for (tick as many as applicable): Technical Advice
Spares
Social Activities
Magazine
1.1.2. If Life Membership were offered would you be interested? Yes    No
1.1.3. If the club were to increase the membership fee would you think about joining? Yes    No
1.1.4. What is the maximum amount you would be prepared to pay?
1.1.5. Do you feel the membership fee represents good value? Yes    No
1.1.6. If you answered “No” for 1.1.5, please indicate why:  
1.1.12. If you previously experienced problems joining or registering, please explain:  

1.2. Club Communications
1.2.1. Have you been given adequate information about its services?  Yes    No
1.2.2. If you answered “No” above, please indicate what additional information you would have liked:  
1.2.3. Do you feel that you are kept adequately informed about the club? Yes    No
1.2.4. If you answered “No” for 1.2.3, please indicate why:  
1.2.9. Do you have any skills that the club could benefit from? Please give details:  
1.2.10. Is there any additional information you would like about the club?  


2. Technical Advice

2.1. Which of the club sources of technical advice do you use (tick as many as applicable):
Source Frequently Sometimes Rarely Never
Web Forum
Local Section Experts
Jampot Spares
Pre-War Officer
2.2. Where else do you obtain technical support?  
2.3. What other sources of technical help should the club provide?  
2.4. Do you do all your own bike maintenance? Yes    No
2.5. If someone else maintains your bikes who do you use:  
2.6. What part of your bike gives you difficulty:
Area Frequently Sometimes Rarely Never
Engine
Gearbox
Frame
Electrics
Carburettor


3. Club Spares Scheme (Jampot Spares Limited)

Yes     
3.1. Have you purchased from Jampot Spares Linmited? Yes    No
3.4. Do you feel that JSL provides a good range of spares?  Yes    No
3.5. If you answered “No” for 3.4, please indicate why:  
3.6. Do you feel that JSL prices are competitive? Yes    No
3.7. If you answered “No” for 3.6, please indicate why:  
3.8. Where do you buy your spare parts (tick as many as applicable):
Source Frequently Sometimes Rarely Never
JSL
AMC Classic Spares
Russells
Andrew Engineering
Auto-jumble
3.9. If you don’t use JSL, please explain why:  
3.10. How much do you spend on spares in a year?
  < £50 £50 - £100 £100 – £150 £150 - £250 > £250
JSL
3.11. How do you buy your spares (tick as many as applicable):
Method Frequently Sometimes Rarely Never
On line (Web Ordering)
Phone
Fax
Post
Email
Personal visit
3.12. Of all the methods available, which one would you prefer to use?


6. Fundraising

6.1. Raffle Bike
6.1.1. Do you buy club raffle tickets? Yes    No
6.1.2. If you don’t buy a raffle ticket, why not (tick as many as applicable):  
6.1.3. If too expensive, please indicate what would be a reasonable price:
6.1.6. Do you buy the tickets at public events/shows? Yes    No
6.1.7. Are the prizes offered adequate? Yes    No
6.1.8. If you have answered “No” for 6.1.7, please explain why:  
6.1.9. If you do buy raffle tickets how many do you normally purchase?
6.1.10. Do you sell raffle tickets to friends and acquaintances?  Yes    No
6.1.11. If you have answered “Yes” for 6.1.10, please indicate how many.  
6.1.12. Do you buy other motor-cycle related raffle tickets? Yes    No


6.2. Calendar
6.2.1. Did you buy the club calendar this year? Yes    No
6.2.2. Do you buy a non-club calendar but motor-cycle related? Yes    No
6.2.3. What is the most important aspect of any calendar (give most important 6 and least 1):
Item Rating
Pictures
Usability (space for appointments etc.)
Price
Size
Hanging Method
Public Holiday Dates
6.2.4. Why didn’t you buy the club calendar in 2010 (give the main reason):  
6.2.5. If you didn’t like the pictures in 2010 what would you want instead?
Motorcycles of the marque only
Motorcycles in cartoon format with captions
Other motorcycles only
6.2.6. What would you be prepared to pay for a calendar that satisfied your needs?
6.2.7. What would be the most persuasive reason to convince you to buy an AJS/Matchless calendar (give most important 3 and least 1)?
Item Rating
Supporting the club funds
Value for money
Interesting pictures


6.3. Memorabilia
6.3.1 Do you buy any of the club memorabilia? 
Event Frequently Sometimes Rarely Never
Mugs
Badges
Clothing
6.3.2. Are there any club related items that should be available but are not:  
6.4.1. Are there any other fund-raising methods you think the club should try?  


7. Club Website

7.1. Do you regularly use the Internet? Yes    No
7.2. Do you regularly use e-mails? Yes    No
7.3. If the Club Website was not in existence would you still join the club?  Yes    No
7.4. Do you visit the Club Website? Yes    No
7.5. If “Yes”, do you use it for (tick as many as applicable):  
7.6. If you don’t visit the club website please explain why not:  
7.7. How would you rate the club website?
Excellent Very good Good Poor Very poor
7.8. What aspect of the site would you like to see improved?  
7.9. Do you visit other bike related websites (tick as many as applicable and add others):
Site Frequently Sometimes Rarely Never
Real Classic
Yahoo AJS Group
Yahoo Pre-War AJS Group
Classic Bike Forum
VMCC
 
 
 


8. General

If there is one aspect of the club that would persude you to become a full-time member, please indicate:  
Please provide any other comments regarding the club:  

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